Hayley Borthwick
- HiBrow Cosmetic Clinic -

The MediSpa Team​

I originally qualified in the beauty industry in 2002 and was lucky enough to have a great career working in some fabulous spas and salons that offered me training in Guinot, Decleor, Clarins, Elemis, Dermalogica, Espa, Caci & more! Until I eventually gathered a wealth of experience to open my own business in 2010.

In 2014 I fully stepped into the aesthetics world and gained a further 18 qualifications in this field, I’m also a qualified assessor and trainer.

My top advice is find someone and something that works for you and stick to it! If you find a practitioner and product that provides you good results In aesthetics, skin, injectable treatments, permanent make up etc.. then follow the plan long term for long term results! Swapping and chopping for deals and the latest trends will set your aesthetics journey back and leave your results muddled. Consistency is key!

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Heather Allen
- The Treatment Rooms -

I have worked alongside Hayley and the HIBrow team for many years as front of house, diary organiser and clinic Guinea Pig!

With a background in retail and business management I am not actually trained in beauty or aesthetics but randomly came into the industry 7 years ago and loved the environment, the science behind the treatments and the women that I work with.

I have always loved beauty but in recent years I have become really interested in holistic treatments and well-being - this was the direction that I wanted to take The Treatment Rooms in - focus on the whole well-being, mind, body and beauty of our clients.


​Being from a customer service background, I am always looking at how we can make the best environment for the client. I am passionate about the little touches and the attention to detail that are unique to The Treatment Rooms. I want every client to feel they have had a spa experience whether they have been just for an eyebrow shape or one of our indulgent massage treatments.

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Harriet Paul
- Advanced Aesthetics -

I’ve been a qualified nurse since 2013, my career has specialised in both mental health sector, and complex care including end of life. I love being a nurse.

I have worked in aesthetics for nearly 4 years completing training at Facethetics in Liverpool. My most recent training course was Russian lips master class. Lips are one of my favourite procedure and I have completed many lips master classes over the past 4 years.

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Sarah Glennan
- The White Room -

I have been a beauty therapist for nearly 10 years, specialising in laser therapy for the last 4.

I am so passionate about what laser can do for hair removal and skin rejuvenation, the results are just amazing!

I am also in my final year studying for a degree in Youth Work and Community Development with a view to working in a mental health capacity with young people.

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Elyse Skeates
- Aesthetics Practitioner -

I initially started my career in nursing in 2015, working within the field of Mental Health. I then decided to register as an Adult Nurse in 2019, specialising in surgical nursing.

This past year I have been redeployed due to the current pandemic, allowing me to gain additional experience across a variety of wards including Covid, Trauma and Orthopedics, Oncology and A&E.